玛丽•E•盖伊（Mary E. Guy），美国科罗拉多大学丹佛分校公共事务学院教授，此前曾在佛罗里达州立大学公共管理与政策学院担任杰里•柯林斯杰出讲席教授。盖伊教授是美国国家公共行政研究院院士，并曾担任美国公共行政学会主席和《公共人事管理评论》主编，在美国公共管理学界有很高的学术声望。她的主要研究兴趣在于公共管理、组织行为和人力资源，她长期关注公共机构的管理问题，特别是人力资本方面的管理。她的著述以研究多样性和工作场所的变化见长，《公共服务中的情绪劳动》一书为其代表作。 梅雷迪思•A•纽曼（Meredith A. Newman），美国佛罗里达国际大学国际与公共事务学院公共行政学系教授、系主任。在从事学术研究之前，她曾在法国和越南为澳大利亚国外服务机构工作，在塞内加尔、马来西亚、新加坡为美国国务院工作，并曾就职于世界银行。纽曼教授著述广泛，在公共管理、...(展开全部)

玛丽•E•盖伊（Mary E. Guy），美国科罗拉多大学丹佛分校公共事务学院教授，此前曾在佛罗里达州立大学公共管理与政策学院担任杰里•柯林斯杰出讲席教授。盖伊教授是美国国家公共行政研究院院士，并曾担任美国公共行政学会主席和《公共人事管理评论》主编，在美国公共管理学界有很高的学术声望。她的主要研究兴趣在于公共管理、组织行为和人力资源，她长期关注公共机构的管理问题，特别是人力资本方面的管理。她的著述以研究多样性和工作场所的变化见长，《公共服务中的情绪劳动》一书为其代表作。 梅雷迪思•A•纽曼（Meredith A. Newman），美国佛罗里达国际大学国际与公共事务学院公共行政学系教授、系主任。在从事学术研究之前，她曾在法国和越南为澳大利亚国外服务机构工作，在塞内加尔、马来西亚、新加坡为美国国务院工作，并曾就职于世界银行。纽曼教授著述广泛，在公共管理、...(展开全部)

From Gemma Hartley, the journalist who ignited a national conversation on emotional labor, comes Fed Up, a bold dive into the unpaid, invisible work women have shouldered for too long—and an impassioned vision for creating a better future for us all. Day in, day out, women anticipate and manage the needs of others. In relationships, we initiate the hard conversations. At home, ...(展开全部)

杰玛·哈特莉（Gemma Hartley），记者，作家。 长期关注女性的情绪劳动话题，并在世界各地就情绪劳动的话题发表演讲。2017年因《女人不是唠叨——我们只是受够了》一文引爆网络，以惊人速度被疯狂转发百万余次。著有《她们不是唠叨，只是受够了：不被看见的情绪劳动》一书。 多年来一直致力于打造一个更加公平的世界，使不被看见的劳动得到身边伙伴和公共政策的重视和支持。目前与家人住在内华达州。

Joseph LeDoux is the Henry and Lucy Moses Professor of Science at NYU in the Center for Neural Science, and he directs the Emotional Brain Institute of NYU and the Nathan Kline Institute. He also a Professor of Psychiatry and Child and Adolescent Psychiatry at NYU Langone Medical School. His work is focused on the brain mechanisms of memory and emotion and he is the author of T...(展开全部)

When people are in a certain mood, whether elation or depression, that mood is often communicated to others. When we are talking to someone who is depressed it may make us feel depressed, whereas if we talk to someone who is feeling self-confident and buoyant we are likely to feel good about ourselves. This phenomenon, known as emotional contagion, is identified here, and compe...(展开全部)

This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences.

在线阅读本书 Is IQ destiny? Not nearly as much as we think. This fascinating and persuasive program argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life. Drawing on groundbreaking brain and behavioral research, Daniel Goleman shows the factors at work when people of high IQ floun...(展开全部)

在线阅读本书 Is IQ destiny? Not nearly as much as we think. This fascinating and persuasive program argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life. Drawing on groundbreaking brain and behavioral research, Daniel Goleman shows the factors at work when people of high IQ floun...(展开全部)

Joseph LeDoux is the Henry and Lucy Moses Professor of Science at NYU in the Center for Neural Science, and he directs the Emotional Brain Institute of NYU and the Nathan Kline Institute. He also a Professor of Psychiatry and Child and Adolescent Psychiatry at NYU Langone Medical School. His work is focused on the brain mechanisms of memory and emotion and he is the author of T...(展开全部)